Key Account Manager - Modern Trade & Retail

Are you a strategic and results-driven professional with a passion for building strong client relationships in the modern trade and retail sector? We are seeking a Key Account Manager to join our dynamic team in Bali. In this role, you will be responsible for managing and growing key accounts for our modern trade and retail clients. You will develop and implement strategies to increase sales, drive customer loyalty, and enhance brand reputation. This is an exciting opportunity to work in a vibrant and fast-paced environment, where your efforts will directly impact business growth.

Our company, Pengiklan Anonim, is a leading player in the modern trade and retail sector in Bali. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional value to our clients. We offer a competitive salary, a collaborative work environment, and the opportunity to grow professionally in a supportive and dynamic team.

As a Key Account Manager, you will work closely with sales teams, marketing departments, and client service representatives to ensure that our clients' needs are met and exceeded. You will utilize your strong communication skills, strategic thinking, and deep understanding of the modern trade and retail landscape to build and maintain strong relationships with key accounts.

📋 Tanggung Jawab Pekerjaan

• Develop and implement sales strategies to increase revenue and market share for key accounts.
• Build and maintain strong relationships with key clients to ensure their satisfaction and loyalty.
• Conduct market research and analyze customer data to identify opportunities for growth and improvement.
• Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions.
• Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement.
• Provide exceptional customer service and support to key accounts, addressing their needs and concerns promptly and effectively.
• Stay up-to-date with industry trends, competitors, and best practices to ensure our clients remain competitive.
• Attend trade shows, industry events, and client meetings to build relationships and generate business opportunities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales, account management, or a related field in the modern trade and retail sector.
• Proven track record of successfully managing and growing key accounts.
• Strong communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Excellent analytical and problem-solving skills, with the ability to conduct market research and analyze customer data.
• Proficiency in using sales and marketing software, such as Salesforce, HubSpot, or similar tools.
• Familiarity with the modern trade and retail industry, including trends, competitors, and best practices.
• Ability to travel frequently to meet with clients and attend industry events.

🛠️ Keahlian

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